Torus Talent

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Surrey, BC

Torus Talent

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

Be the first to review!

Surrey, BC

Project Administrator & Customer Service Representative

Surrey, British Columbia (view on map)

Posted 15 days ago

Job Description

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Project Administrator & Customer Service Representative. In this role, you will be responsible for supporting project management activities and providing excellent customer service to our clients.

Responsibilities:

• Assist in planning and coordinating project activities, including scheduling, budgeting, and resource management.
• Maintain project documentation, such as meeting minutes, progress reports, and correspondence.
• Communicate with clients to gather requirements, provide updates, and address any concerns.
• Ensure timely completion of projects by monitoring deadlines and milestones.
• Collaborate with internal teams to ensure project objectives are met.
• Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
• Build and maintain positive relationships with clients to ensure satisfaction and loyalty.
• Identify opportunities for process improvement and implement best practices.

Requirements:

• Bachelor's degree in business administration, project management, or related field.
• Familiarity with building materials (drywall, steel stud, insulation)
• Experience in project administration and customer service.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in MS Office and project management software.
• Ability to work effectively in a fast-paced environment.